Data Deletion Instructions
You may request deletion of eligible personal information associated with NexPilot and connected NexPilot applications.
How to submit a request
- Email nexpilot.universe@gmail.com with the subject Data Deletion Request.
- Identify the NexPilot or connected application account involved and provide the minimum information needed for us to locate it, such as the email address or phone number used for that account.
- Do not send passwords, one-time codes, access tokens, App Secrets or recovery codes.
- We may ask you to verify control of the relevant account before deletion is performed.
What happens next
- We review the request and identify information associated with the verified account or tenant.
- Eligible personal information is deleted or anonymized from active systems where reasonably possible.
- Connected provider relationships may be disconnected where appropriate. Data held independently by third-party providers remains subject to that provider's own deletion process.
- We may retain limited information when required for security, fraud prevention, legal obligations, accounting, dispute resolution, or necessary audit records.
- We will provide a completion response or explain if additional verification or a lawful retention requirement applies.
Meta / Facebook connected data
If your request concerns information obtained through an authorized Meta or WhatsApp Business connection, state that in your request. NexPilot will process eligible data under the same verified deletion workflow and will disconnect or remove related NexPilot-side records where applicable. You may also need to remove NexPilot from your Meta Business integrations or follow Meta's own account-data controls for information held by Meta.
Requests made on behalf of another person
We may require evidence that you are authorized to make the request. This protects users from unauthorized deletion.
Contact
Data deletion requests: nexpilot.universe@gmail.com